Employee Records FAQs
- What Company Policies are currently available?
- Is there a form that employees can sign to acknowledge that they received their company policies?
- Will the Admin be notified when employees view their company policies?
- Will employees be notified to review our company policies?
- If I delete a policy, will I also delete the original template?
- Where are my company policies that I created?
Poster Guard 1 FAQs
- Does the Poster Guard 1 Smart App interact with other Smart Apps?
- I have multiple locations in different states, can I use my Poster Guard 1 Smart App subscription to order posters for other locations?
- How can I check my service status?
- My posters were lost/damaged; how do I get replacement posters?
- Do the PDF versions of my posters meet compliance requirements?
- How do I view the delivery status of my posters?
Time Off Request FAQs
- Can I print blank time-off request forms?
- If an employee wants to make any changes to their time-off request , can they make any edits or cancel their request?
- Will I be notified when my employees submit a time off request?
- How can I delete an employee's time-off request?
- Can I create custom absence codes?
- How many employees can I upload in the Time Off Request app?
Attendance Calendar FAQs
- What happened to Hours that I put into the Used field?
- Can Remaining time carryover to the next month?
- Will the employee’s used time be automatically deducted?
- What happened to the “Available” time?
- Can I create a company absence for all my employees or do I have to enter the absence just one employee at a time?
- My company uses PTO bank to track our employees available and used times, how do I change time banks?
Progressive Discipline FAQs
- How can I see who created and modified an employee’s warning notice(s)?
- Can I upload pictures or documents to the Employee Warning Notice(s)?
- Can I delete an Employee Warning Notice(s)?
- How can I view all warning notices created for a specific employee
- Can Managers/Supervisors print blank Employee Warning Notices?
Job Application FAQs
- Can an applicant save their progress while completing an application?
- Can I remove the URL and page title from a printed job application?
- How can I see rejected or withdrawn applications?
- How do I create our company’s job application?
- How do I email a job application to a candidate?
- How do I print a blank job application?
I-9 & W-4 FAQs
- Can I edit completed forms?
- Can I review my employee’s I-9 documentation electronically?
- Can I start and stop filling out the form and come back to it? Or do I have to complete each portion in one session?
- Does your company do anything with my employee information or my forms?
- Does your software send the W-4 to the IRS?
- How do I correct a mistake on an employee's Form I-9?
Smart Apps FAQs
- I've entered my password incorrectly multiple times and now Smart Apps states that my account is locked
- Adding Background Graphics and Removing Headers & Footers from Printed Forms
- How do I speak directly with customer support?
- How to Update my Billing Information
- How to Cancel my Smart Apps Subscription
- How Do I Login To My Smart Apps Account?